Always on tracking
Is the automatic pro able to have an always on connection to track the vehicle even if it's not turned on, similar to what the Zubie key ...
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App does not connect to adapter on iOS 11
Hi, hope you guys can look into this. I'm trying to connect to my 2nd gen adapter and it just won't connect. I went through the troublesh...
Introducing Monthly Reports and Data Insights!
In the coming week, we're debuting a new service for Automatic users: a monthly summary of your driving activity and the latest findings ...
2nd gen users: what do you make of the pro?
I've been a mostly-happy owner of a 2nd gen adapter for over a year and a half--mostly happy because it mostly works as advertised--there...
Please add Kilometers (KMS) to app
Please add a metric conversion toggle in the app so I can switch from miles to kms.
Thx
Automatic Classic app with Gen 2 adapter auto-launches at start of trip
This began happening to me to me too but only since updating to iOS 10.3. Automatic launches when I start my car overriding any app that ...
Upgrade for Gen 2 owners?
Is there an upgrade path for Gen 2 owners?
Fuel mileage calculation
How do I know how fuel mileage is calculated for my 97 Volvo 850 (non-turbo, stick shift)? The Automatic site says, "To see whether your ...
Can I upload list of address and have them show on the map?
I want to add place markers on the map so if a vehicle is stopped at an address, I can see the name of the business versus just the address.
Unplug / replug indication
Feature Request. The pro adapter needs to have a notification or indication in the app that the adapter has been disconnected and or reco...
I'm trying to use Automatic internationally, and is there no more support to set VIN No. for international customers?
Hello, I am a big fan of Automatic from Seoul, S.Korea. There are a few users who use Automatic Lite in here thanks to your support team'...
Tag trips as business in the Web Dashboard
Since the Business Tagging was NOT included in Automatic "Pro", can you add it to the DASHBOARD if you're not going to put it in the APP?
Does Automatic Pro works in Canada (Vancouver) ?
I've checked on your website and my car is compatible.
(Mustang 2012)
My only question is about 3G and will it work within the Canadian...
BIG DIFFERENCE in mileage between Automatic vs car odometer!
I am using Android app and latest version of the adapter (bought in 2017). Someone had my car (2013 BMW X5) for 5 days and the differenc...
what happens when I delete a vehicle
I just traded in my vehicle but would like to still see it's trips. However, I don't want to see it's final location in my app or when I...
Two trips last night not recorded with Pro adapter
I made two trips last night, 1730 EST, March 4, 2017, that were not recorded. This is the first time this has happened to me. I've only...
Week Starting Option
As I received my Automatic on a Tuesday, it seems that my week will run Tuesday to Tuesday unless there is a way to reset the week's star...
Automatic Pro stopped working on one of my cars
It just stopped working. Shows my car as parked 3 days ago but I've driven it a lot since and it's no longer tracking. Tried putting out ...
Dashboard Labs: Introducing Car Health and Driving Style!
Today, we’re bringing you insight into your into your car's fuel efficiency, power, and your driving style as the latest addition to our ...
Pro Adaptor - battery health data
How soon after getting a new Pro adaptor will I start seeing data for Labs features like Battery Health and Car Health and Driving style?
Welcome to the Automatic Community!
We're glad you're here. This is a public space to ask questions, share feedback and ideas, and let us know about any issues you're having with Automatic. We look forward to talking to you and are generally around Monday - Friday from 9:00am-5:00pm PT.
Also, please feel free to talk amongst yourselves and lend a helping hand to your fellow driving enthusiasts! Finally, please read our Community Guidelines. Thank you!
If you need private help, please send an email to support@automatic.com.
To check whether your car is compatible with Automatic, click here.
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