"Unknown Address" and no mapping since June 28

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  • Updated 12 months ago
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Hey,

Starting on June 28, all trips have been "Unknown Address" with no map *except* for a single trip on June 30. There have been 53 trips in that time, only two of which were < .01 miles. Help, please?

Thanks.
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ed1chandler

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Posted 1 year ago

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Derrick S., Official Rep

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Hi Ed,

Can you try unplugging and replugging the adapter with the vehicle turned off? Please keep it unplugged for about 10 seconds before replugging. Please let us know if that solves the problem.
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ed1chandler

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Sorry for the late reply.  Seems to have resolved itself.
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Derrick S., Official Rep

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Great!

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