8 Hours of Driving Data - When Phone Not Present

  • 2
  • Question
  • Updated 2 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members.

Hello. I have read that if the car is used and my phone is not present, it will store trip data up to 8 hours. Is this 'clock hours' or 'engine on' hours? Also, how does Automatic know of location data when there is no phone present with GPS capabilities paired to it? My use case is my teenage son using the car, and I have an Automatic account and the chip is paired to only my phone (which is not with him when he is driving). Thanks for clarifying the 8 hours. PS I have a Gen 2 Automatic.
Photo of Craig Passman

Craig Passman

  • 80 Points 75 badge 2x thumb

Posted 2 years ago

  • 2
Photo of Amy


  • 68,970 Points 50k badge 2x thumb
Hi Craig. The gen 2 adapter has a GPS chip inside which is how the route data is tracked. It may not always be perfect as the whole system does a better job capturing trips with the redundancy of GPS on both the adapter and the connected phone. But in general, you should see the trips there after you take your next connected drive with a phone that has been set up with that adapter. 

It stores up to 8 driving hours from the past 60 days.

Please keep in mind that Crash Alert won't work when your son is driving the car if he does not have his own Automatic account and his phone isn't also set up with the adapter. We also have a teen-driving program if you're interested in a tool specifically for your son to learn safe and smart driving habits. 

This conversation is no longer open for comments or replies.