adapter doesn't connect, show's vehicle as parked. Iv'e unplugged and restarted but still cannot connect. What else can I do?

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  • Updated 8 months ago
I've sent half a dozen messages over the past week and no reply..

Poor customer service
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andy

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Posted 8 months ago

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Derrick S., Official Rep

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Hi Andy,

I responded to one of your emails a little while ago. You sent Tech Support 4 emails over the weekend when we are closed. Tech Support answers all emails in the order they are received, but Monday is our busiest day, which can cause a short delay. Thank you for your patience!
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Tony Svob

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What was the solution?
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Derrick S., Official Rep

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Hi Tony,

If you're having the same issue, please email help@automatic.com for assistance.