Alexa skill is not working

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  • Updated 3 months ago
I have successfully linked the Automatic skill with my Automatic Pro. However, when I ask Alexa where my car is, it responds as follows: "I am sorry, I was unable to locate your car." Nevertheless, I can see my car in the Automatic app. Why is the Alexa skill not working?
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Aaron A. Feygin

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  • frustrated.

Posted 5 months ago

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Thomas Holcombe

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Did you put it in the for of a question?
Alexa ask automatic where my car is?
Alexa ask automatic how many miles I drove Last week?
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David Sullivan

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There is an issue (reported on Alexa's skill site for Automatic) that people are having where you periodically (likely when some auth token expires) have to delete and re-enable the skill.
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Derrick S., Official Rep

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Hi David,

Are you experiencing this issue? If so, please email help@automatic.com for assistance, thanks!
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David Sullivan

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I did experience this, when this happens again I will reach out.  I purchased because of Cell and Alexa integration -- there is a lot to like, but, Alexa integration could use some more features and the legacy vs pro features issue due to rewriting the app isn't clear before purchase.