All data recently erased from my automatic account

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  • Updated 5 months ago
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I recently opened my automatic app after getting a couple audible notifications that some sort of connection wasn't happening. The app has no data in it. It has since tracked my last few trips. I've had the automatic for well over a year now.... where did all my data go and how do I get it back? 
iOS 11.2.5
Original automatic (not pro)
App Version 2.9.4
Photo of iPhotoStuff


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Posted 5 months ago

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Photo of Derrick S.

Derrick S., Official Rep

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Hi iPhotoStuff,

I took a look at your account and can still see all of the trip data on your account, and I can see that you have trips recorded recorded from today. If you are still having this issue, please email for assistance, thanks!

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