App launches too often

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  • Problem
  • Updated 10 months ago
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The application now launches anytime it thinks I might be driving.

In addition, the app now thinks I'm driving when my Fusion Energi is charging.
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Dave Koziol

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  • frustrated

Posted 11 months ago

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Amy

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Hi Dave,

Which adapter are you using? Also, the Fusion Energi is unsupported. The behavior you describe is one of the reasons why. Automatic does not support plug-in hybrids. As you know, it otherwise works but you'll have issues like this that we can't resolve.
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Dave Koziol

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In my Fusion Energi, I'm using a white adapter.  Somehow I thought it was supported, looking at your website your messaging has changed since I got this car.  You should really update your system to support plug-in hybrids. 
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Amy

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Hi Dave. They're all white. :) Here's an FAQ to help you figure out which one you have: Which adapter do I have?

We've never supported plug-in Hybrids. Sorry about that!
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Mike Hunter

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Mine has started doing the same and I purchased direct for the adapter. It pops up 15-20 times a day almost making the iPhone unusable at times. It is worst when I'm on the phone. Jeep Wrangler 2016. Adapter fw 1.2.35 1.44
(Edited)

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