App not loading

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  • Updated 9 months ago
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Just got the License+ and trying to get the app installed on my teen's phone (Samsung galaxy s7) but when we get to step 3 we just get spinning wheel and nothing. Thoughts? My car is a 2015 Durango.
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Jeanne Bracken

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Posted 9 months ago

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Jeanne Bracken

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This reply was created from a merged topic originally titled App not loading.

Just got the License+ and trying to get the app installed on my teen's phone (Samsung galaxy s7) but when we get to step 3 we just get spinning wheel and nothing. Thoughts? My car is a 2015 Durango.
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Derrick S., Official Rep

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Hi Jeanne,

It looks like you have already contacted Customer Care regarding this issue. Be on the lookout for an email from support@automatic.com.

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