Automatic Classic and License+ connection issue on Galaxy S8.

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  • Problem
  • Updated 11 months ago
Why does the License+ app give me an error box that says "Cannot authenticate" "Do you have the right version of Automatic installed?" when I try to connect it to my Automatic Classic App? I have a gen 2 installed in my car and am using a Galaxy S8.
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  • unsure

Posted 11 months ago

  • 2
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Derrick S., Official Rep

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Hi Ryanb58,

Can you send an email to for assistance with this?