Automatic Classic logs me out on iOS

  • 6
  • Problem
  • Updated 3 weeks ago

This conversation has been merged. Please reference the main conversation: Classic on iOS cannot login, stuck on "Loading Trips"...

The app always asks me to sign in after a few days. This means many trips are not recorded unless I log back in again. 
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  • frustrated

Posted 1 month ago

  • 6
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Derrick S., Official Rep

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Hi Brian,

Can you email so we can take a look at what's going on? Thanks!
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Mark McNally

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same here.  There is a problem that if effecting more than just Brian.
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Jeffrey James Dill

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same here. IOS  11.2.6 iphone 8
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Douglas Reedy

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Same problem here once a week for weeks on end, now. Extremely aggravating since it manifests while driving and at that point it's unsafe to login. Tried updating to the latest version but same problem a week later. Replugged adapter at some point, made no difference. iOS 10.3.3 iPhone7 128 AT&T USA. Please advise. 
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Just opened the app and greeted with the login screen yet again. Running iOS 11.2.6 on iPhone 7 using Automatic Classic 2.9.4
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Same problem here on iPhone X, iOS 11.2.5 with latest Classic GA build.
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Christopher March

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This reply was created from a merged topic originally titled Automatic App Logs Out Frequently.


Within the past 2 months, at least once a week the Automatic app will not connect, I open the app, and it asks me to log into my account. I have Gen 2 adapter on iPhone X. Any help and advice is greatly appreciated, thank you for your time.


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