Automatic is 'Loose' in OBDII

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When plugging the Automatic Module into the OBDII plug- it fits loosely. When I start the car, the Automatic makes its connection tone, but as I drive over bumps in the road it loses connection momentarily. I can leave my iPhone 6 on 'Never' for Auto-Lock and leave the iPhone on the floor next to the Automatic and looseness of the Automatic in its plug loses connection.
I'd suggest a tighter plug, or include a screw through the bezel to insure a tighter fit- or a few rubber bands to keep it plugged in. Each time it disconnects and re-connects it's reported I made a 'Brief-Stop'.
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Posted 3 years ago

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Depending on the age of your car and the number of times you have used your connector it is more likely your connector instead of the Automatic Adaptor.  

Question: is the adaptor loose to the touch (can you wiggle it to make/break connection) or is it snug but the connection is still iffy.  If it is the second situation than you may need to clean your connectors - suggest alcohol on a cotton swab.  If is the first situation, then one quick method to tighten it is to wrap a single winding of electrical tap around your connector.  Then insert the adaptor, if that works - great, if not - try another winding.

Hope this helps,
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Hi applguy. Sorry for the delay in responding but it looks like RPS already did a great job giving you a potential solution! Thanks much for chiming in, RPS. 

While our adapter fits pretty snugly into most OBD II ports, it's true that there are some ports that have had wear & tear to a point that our adapter just doesn't quite stay snug. If you're willing to give the electrical tape trick a try, let us know how that goes. If you're still having connection issues, there could be something else at play.

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