Automatic is no longer recording my trips or connecting to my phone

  • 2
  • Problem
  • Updated 1 year ago
  • In Progress
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members.

The automatic dongle is no longer connecting to my phone or recording my trips. I've restarted my phone, verified my bluetooth is working and logout/login to the application with no luck.
Photo of Ken Xavier

Ken Xavier

  • 70 Points

Posted 1 year ago

  • 2
Photo of Amy

Amy

  • 68,970 Points 50k badge 2x thumb
Hi Ken. Please check out this Connection Troubleshooting Guide. You may need to go through the Reconnection steps which you'll find at the bottom of that FAQ. 

This conversation is no longer open for comments or replies.