Automatic keeping car's computer "awake" causing computer issues.

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  • Updated 3 weeks ago
I took my 2015 Ford Edge with Automatic Pro installed to my dealership because my check engine lights and entertainment system was acting weird.

They said that Automatic was writing to the computer frequently and was not allowing it to run clean up and maintenance tasks when the car was powered down and idle. The adapter was keeping the computer "awake" so to speak.

Since then I've unplugged Automatic Pro and kept in my glove box and the issue has not come up again.

I thought they were talking nonsense but now I'm worried they're right and I have a Automatic Pro and can't use it.

Is anyone able to help with this? Does Automatic really do this?
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Nick

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  • frustrated and confused

Posted 3 weeks ago

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Derrick S., Official Rep

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Hi Nick,

It looks like you have already contacted Tech Support, they will assist you directly with this. Thanks!