Automatic Pro - Media review unit hardware different?

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  • Updated 2 years ago
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I bought an Automatic Pro unit from ebay. The listing said it was a media review unit.

I tried adding the ID to the pro app and it says I need to use the classic app. Is there a hardware limitation of this media unit preventing me to register/use the pro app?
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Mark Azali

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Posted 2 years ago

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Hi Mark. Unfortunately, yes, there is. It looks like you bought a unit that was never meant to be sold or leave the hands of the person who sold it to you. They were using it for a commercial program that has since been discontinued. There are differences in the hardware of that unit that will cause it to not work properly for you. You should file a claim on eBay with that seller. Also, please see our post about unauthorized retailers

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