automatic pro not working good after few months.

  • 1
  • Question
  • Updated 9 months ago
I have 2 cars connected to automatic pro but one of the cars I can get no more notification when the car start and no more live update but I do get notification when the parked .
The other car all thinks works will no problems .
I was wondering if any one has an issue like this and can help .
thanks
Photo of khalid sudqi

khalid sudqi

  • 80 Points 75 badge 2x thumb

Posted 9 months ago

  • 1
Photo of Derrick S.

Derrick S., Official Rep

  • 6,994 Points 5k badge 2x thumb
Hi Khalid,

Sorry for the difficulties. I am going to export this to Tech Support so they can assist you. Be on the lookout for an email from help@automatic.com.
Photo of khalid sudqi

khalid sudqi

  • 80 Points 75 badge 2x thumb
Thank you Derrick for your concern ,

I have it working now .
all I did I took the device out and tern on the car then  turn the car back off and reinstall the device and turn the car back on ( I guess you can call that maybe a reset for the device )
it took about 1 hour until it work. 
(Edited)
Photo of Derrick S.

Derrick S., Official Rep

  • 6,994 Points 5k badge 2x thumb
Great, I will let Tech Support know!