Battery stats not updating?

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  • Problem
  • Updated 1 year ago
  • Solved
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I am trying to troubleshoot battery issues on my new car. I went to look at my battery stats today on the labs app and they haven't updated since April 4th. How often does this update and can I get historical info?

It seems there is a problem, I recall they updated regularly...?
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illicit1

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Posted 1 year ago

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troy vogelsong

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Give automatic tull tomorrow and I'll almost 100% guarantee one their associates will replace to you with their response as well as a solution. They are very quick and have outstanding customer service .
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Amy

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Hi illicit1. I'll ask someone to look into this and will get back to you!
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Amy

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Yep, there seems to be a problem on our end that's affecting everyone's Battery Health page. Thank you for alerting us to this. Someone is looking into it!
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Amy

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Ok, it's been fixed. Please reload the Battery Labs page and the data should be updated. Sorry for the temporary inconvenience!

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