Can’t decode my VIN

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  • Problem
  • Updated 2 weeks ago
I have the 2nd gen of Automatic and I’m currently trying to set it up with my car. Everything goes smoothly until it tries to detect/decode my VIN, I tried entering it manually but I get the same error message.

I found another thread regarding VIN registration for international users but it seems to have been followed up privately. I dont live in the US, is this an issue?
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David Hsieh

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Posted 2 weeks ago

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Derrick S., Official Rep

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Hi David,

Unfortunately the Automatic adapter is not supported outside of the US and will not recognize the VIN of vehicles that aren't manufactured for sale in the US. I wish I had better news!