Can two or more people use Automatic in the same car?

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Posted 5 years ago

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NOTE: This FAQ pertains to the 1st & 2nd generation Automatic adapters only.
For information on sharing a car using Automatic Pro see this FAQ.

Yes. Automatic offers support for multiple people who share a car. If, however, you’re using a 1st generation Automatic adapter, both drivers must be on the same phone platform - both iOS or both Android. Cross-platform support will be available for 1st generation adapters once we roll out firmware version 1.xx. If you’re using a 2nd generation Automatic adapter, this limitation does not apply as cross-platform use is fully supported. 

Every user with that car registered to their Automatic account will have their own trips recorded in a timeline when they drive, see where the car is parked (no matter who drove it), and see “check engine” light issues in the app when they occur.

Setting up multiple users
It’s pretty simple. The second (or third, fourth) user creates an Automatic account in the app and performs setup with the car again, just like the first person did. The only difference is that they’ll need to unplug the adapter when asked for the security PIN, then plug it back in on the next step. Otherwise, it’s exactly the same process.

From then on, Automatic will work the same for each user user when they drive alone.

Known issue
Currently, the adapter can only be aware of one account at a time. So if multiple users go on a trip together who all have accounts connected to that adapter, the adapter will connect to the first phone it “sees” and the trip will only appear in that person’s timeline. The next iteration of the multi-user feature will address this, but in the meantime you can make sure the adapter connects to your phone by having other Automatic users turn off Bluetooth when you drive together.
(Edited)

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