How do I add or a remove a car from the app?

  • 2
  • Question
  • Updated 1 year ago
  • Answered
  • (Edited)
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Old post that can cause confusion.

hi,
I am having trouble with removing an old car from my account and adding a new one. the app (android) does not allow me to install new vehicle or remove old one. the online application does not allow me to remove my old vehicle either....!? Thanks
Photo of Chris Moore

Chris Moore

  • 100 Points 100 badge 2x thumb

Posted 4 years ago

  • 2
Photo of Tom

Tom, Former Employee

  • 41,706 Points 20k badge 2x thumb
Greetings Chris! Have you tried the following steps to remove a car? 

1) Log into the app and tap on the Settings icon in the upper right hand corner. 
2) Click on the car that you would like to remove and on the next screen, scroll down to the bottom.
3) Tap on the "Remove car..." button.

Let me know if this doesn't work for you. It's important to note that removing a car will also remove that vehicle's trips from view within the app. 

To add a new vehicle, simply run through through setup again. You can begin the setup process by tapping on the "Set up another car..." button found in the Settings menu.

Let me know if you run into any problems.
(Edited)
Photo of Schelly Narvaez

Schelly Narvaez

  • 60 Points
I'm having the same trouble, but because I broke my old phone and the app won't let me connect to the car
Photo of Amy

Amy

  • 68,970 Points 50k badge 2x thumb
Hi Schelly. This is a super old post. Please email help@automatic.com so Tech Support can help you out with this. Thanks!
Photo of Gary P. Daniel

Gary P. Daniel

  • 60 Points
Doesn't work with PRO!
Photo of Amy

Amy

  • 68,970 Points 50k badge 2x thumb
Right. And thus the confusion of old conversations in the community mixing with new product ensues. :/ Sorry about that.

To add a car to the Pro app, select "ADD A VEHICLE" from the main menu. To delete a car from the Pro app, please email help@automatic.com and Tech Support can do that for you. Unfortunately, that piece is manual on our part for now.

This conversation is no longer open for comments or replies.