Dongle/App connect but not recording data since January. Forgot/rejoined the device still no data; What can I do?

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  • Question
  • Updated 3 weeks ago
I haven't received any telemetry data from the dongle since January 30. The device works and is reading detail from the car (confirmed with DashCommander).

What's going on?
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Ryan Coleman

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Posted 3 weeks ago

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Derrick S., Official Rep

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Hi Ryan,

Please email Tech Support so we can take a look at what is happening. help@automatic.com. Thanks!
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Ryan Coleman

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Message sent. Thank you.