Early in the game, but parameters need to be adjusted...

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Not a problem per se, but the parameters for driving (over 70, hard brake, hard start) don't seem realistic for driving in metropolitan or city areas. I've noticed that when I set my cruise control for 70, the app invariably thinks I'm going faster (over 70). Stopping at a fast yellow stop light, or quick response to traffic, while technically a hard brake should not degrade what otherwise is very safe driving (I'm considered tame by comparison to most people). Just thought you should know.
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Posted 2 years ago

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Jeff, Alum

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Hey Michael,

Thanks for reaching out and for your feedback.

We apologize for any misunderstanding, but the factors that go into your score are based on fuel efficiency. We understand that these parameters may not seem ideal for city driving conditions, but city driving is known to be less fuel efficient on your car.

The hard brakes and hard accelerations are not safety parameters, but rather they are there to measure whether your trips were fuel efficient or not. Having to suddenly stop at a yellow light is less efficient on your car, whether you are doing it for a safe reason or otherwise. 

As for the driving over 70mph, this too is meant to measure your car's fuel efficiency because driving over 70mph for an extended period of time is known to reduce efficiency. This is something that we know could use some improvement, and we are continuing to explore the feature and how to enhance it.

Most importantly, we want you to know that your Automatic Drive Score isn't meant to be a measurement of whether or not you are a good/bad driver. The factors that go into the score are meant to only be a measurement of your vehicle's fuel efficiency, and even then, it is only a small picture of the overall factors that ultimately go into your vehicle's efficiency.

We hope this helps, Michael. Please let us know if you have any other questions or concerns.

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