Hi everyone !! New Pro user and I have a few questions.

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  • Updated 7 months ago
Hi.  I have been using the Automatic Pro for about a week now, so far so good. I currently have two tracking devices with another provider (has the word 'brain' in it) that I am having problems with. So if all goes well I will purchase another Pro (when its on sale again) and cancel the other provider. I do have a few questions.

If I have 2 devices on the same account, are the notification settings (on/off) in the app separate for each car ?
Is there anyway to change the notification sound and also make it vibrate (Android) ? The tone is low compared to my other notification sounds (like a text) and when I raise the volume for the sound it makes the other sounds too loud. Also many newer phones have a notification LED that flashes when there is a notification but it doesn't work with the Automatic app.
The animation on the main page of Automatic.com where it says 'Real Time Location' and it shows a map with a car being tracked is a bit deceiving. When I track my car its not a constant car icon moving on the map. Mine seems like its updating every 15 seconds, not like whats being shown on the automatic.com website. I thought it was going to look like what was being shown. 

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Posted 7 months ago

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