How can I disconnected my adapter from my account?

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  • Updated 4 weeks ago
I'm giving my 1st gen adapter to someone, and want to unlink it from my account so they can use it. What's the process for that?
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jonhorton

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Posted 4 weeks ago

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Ani, Customer Care Lead

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Hi Jon, your data is associated with your Automatic account, not the adapter. While there is some info stored on it, it is cleared out when a new user sets it up. 

Keep in mind that 1st Gen adapters are no longer supported and the Automatic Classic app is no longer in development. It will likely be officially sunset in the future so we can't promise how much use the person you're giving it to will be able to get out of it.