How do I delete a trip with bad data?

  • 1
  • Question
  • Updated 6 days ago
I have a trip in my data that has a bad GPS data point in it. It looks like I suddenly jumped over a thousand miles then back again. How can I delete this from my data?
Photo of Todd

Todd

  • 80 Points 75 badge 2x thumb

Posted 1 week ago

  • 1
Photo of Ani

Ani, Customer Care Lead

  • 9,764 Points 5k badge 2x thumb
Hi Todd, can you email support@automatic.com the exact date/time of the trip in question? We'd be happy to do a one time deletion for you. A screenshot of the trip would also help. Thanks!
Photo of Todd

Todd

  • 80 Points 75 badge 2x thumb
Thanks! Are there any plans to add this to the web interface? It would be nice to be able to do this ourselves. I had the same problem with my previous car.
Photo of Ani

Ani, Customer Care Lead

  • 9,764 Points 5k badge 2x thumb
No current plans Todd, but I'll include it in my feedback report. :)