How do I see last parking spot when someone else who doesn't have the app take the car?

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My app doesn't show the latest parking spot. Even though it shows where I last parked, the car was taken by someone else (who doesn't have the app) to another location. Should I be able to see where that last parking spot is? My app only shows where I last parked.
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D Fong

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Posted 2 years ago

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Jonathan, Alum

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Hi D Fong –

Thanks for sharing your question, and welcome to the Automatic community! Your phone must be present to process the trip and location information after a drive ends, which would explain why the location wouldn't update when someone else is driving it (unless you're in the car at the time with your phone). That said, the next time your phone and adapter connect, the trip(s) should process. You can read a bit more about this here.

I hope this helps answer your question! Please feel free to reach out in the future if we can be of assistance. :)
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D Fong

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Thanks!  My confusion was as I read through other postings, it gave the impression that even when your phone isn't always part of the trip, one can still find where the car was parked last (I'm assuming through the Automatic GPS functionality.  How does that feature work then when I need to go where the last actual parking spot is (if I'm sharing the car for example with my wife)....does she have to have the app on her phone as well?

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D Fong

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Sorry just saw a related article, looks like she would have to have the app and her account but we can share the location information as long as her trip is recorded and parking location is identified.  I'll check to see how it goes....thanks.
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Jonathan, Alum

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Not a problem! Please let me know if you have any other questions, we're always happy to help. :)

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