How do I stop the app from auto-loading, short of deleting it?

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  • Updated 10 months ago
  • (Edited)

This conversation has been merged. Please reference the main conversation: Automatic Classic app with Gen 2 adapter auto-launches at start of trip

The app automatically loads when I start my car, but this is often at the worst possible time. I don't want to have to delete the app to prevent it from doing this. Is there another way I can stop this activity from happening all the time?Thanks,William [PII REDACTED]
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William Mantzel

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Posted 11 months ago

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Nicholas Pasken

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This has become quite annoying. Would appreciate a way to toggle this. There does not appear to be a setting and it seems like something that started happening in the past month or two.

Update: Seems this has been an issue for some time and is the result of an update to Apple's iOS?
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Exactly. I'll merge this post into the one Nicholas referenced, William. (But will remove your personal data from it first. This is a public community and we advise not posting email addresses or phone numbers here. If you ever need to reach our Customer Care team privately, please email

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