How long does it take for Drive Insight to appear?

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I drove a car for the first three weeks of August with the original Automatic Gen 2. The last week of August to the present (about 15 hours of drive time in August), I've been driving another car with Automatic Pro.

I see the Gen 2 data in the web dashboard ("Car Health and Driving Style") but nothing in Drive Style or the dashboard for my Pro. 

Is there a monthly processing cutoff, or is the analysis on my newer car just delayed? I'd love to see the results before October, but if I started too late in August for September's processing, I understand.
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Robert Novak

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Posted 2 years ago

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Amy

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I'm looking into this for you, Robert. 
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Vickie Davis

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I don't have any analysis either??

I have not trips logged either, even thou I have made two 80 mile trips and many smaller trips. What do I have to do??
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Amy

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Hi Vickie. Are you using the Automatic Pro adapter and Pro app? Did you get through Setup successfully? 
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Amy

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Hi, Vickie. I know someone from tech support is helping you via email now. 
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Amy

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Hi, Robert. Sorry for the delay. Driving Insights will update at the end of the month for that month if the car was driven at least 30 minutes during the month. I hope that's clear. :)
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Amy

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Ok, thanks, for the info, Robert. I'll ask someone to take a look. 
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Noah Braunstein

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@Amy, I am also not seeing any drive insights. I have driven many hours as well since adding this new car to my account. Still nothing showing up under my driver insights tab. I've logged at least 20 hours of drive time for September.
(Edited)
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Robert Novak

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Hi Noah,

When it's working as expected, drive insights kicks in after the end of the month. That is to say, a new device added and driven "at least 30 minutes during the month" would have insights on the website and "Drive style" in the app during the following month. 

So if you started using Automatic in September, you would not be expected to have drive insights until sometime early October.

From the Drive Insights FAQ:

I don’t see any data for my vehicle

If you signed up for Automatic in the middle of the month, it’s possible we haven’t generated your month’s data yet. It’s also possible that you did not have enough driving for us to generate heatmaps for you. Keep on driving and come back next month to check out your data!

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Amy

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Thanks for pitching in, Robert!
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Noah Braunstein

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Hoping to see some data here soon :(
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Robert Novak

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So it's October 5th now. I had 19h31m in 72 trips during September according to dashboard. I have results in Car Health And Driving Style for the car with the Automatic Pro adapter, but "Drive Style" in the app (Freshly updated from App Store even) still says "analysis in progress." Is this expected?
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Amy

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So sorry, Robert! I'm glad you chimed back in and brought this post back up to the top. Jerry's determined that there's an issue with Insights in the app and will be digging into this weekend. Here's another post about this that you can follow. Thank you so much for your patience! 
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Robert Novak

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Thanks for the update. For an extra data point, I checked in the latest updates on Android and iPhone and have the same result... so it's probably not the same disjoint that I had with the fuel fillup screen. :)

For what it's worth, even though I'm making a lot of noise, I'm enjoying the product even with its quirks. Just talked a fellow roadster-owning coworker into getting an adapter for his Boxster--at first he said "I don't need to monitor that stuff" and then I showed him the labs stuff and he may have ordered before we got off the phone. :) 
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Amy

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Haha. Something for everyone! ;) Thanks for promoting for us. And I'm glad to hear you're enjoying it. We appreciate all the feedback. 
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Ashok Aiyar

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FYI, the Insights tab in the Automatic Pro app now displays information that compares my driving in September to all other Automatic drivers.
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Amy

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Ashok - your stats are insanely impressive. Show off. ;)
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Robert Novak

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Turbocharged redline probably doesn't help my stats. At least the Pro doesn't beep at me every time I accelerate to speed and bump the 4k rpm line. :) 
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Robert Novak

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Your optimal speed for fuel efficiency is 55-65 MPH.
The optimal speed for fuel efficiency for All Saturns is 45-55 MPH

Your optimal RPM for power is 3250-3500.The optimal RPM for power for All Saturn Skies is 4000-4250

It's interesting that Dashboard doesn't have results for other Saturn Sky vehicles for some screens, but does for others. I guess there aren't so many of us out there. :)
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Ashok Aiyar

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I totalled a brand-new Volvo S60 during a hurricane evacuation several years ago. My insurance went sky high, so I switched to an insurer who used OBD data to set insurance rates. That changed my driving style dramatically. Also, I'm old :-)
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Amy

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Wow, sorry to hear about your car but glad you survived the hurricane, Ashok. Crazy that your insurance company didn't waive the increase in light of the circumstances! Yeah, it's amazing what habits we'll create / break when there are financial incentives / disincentives. :)
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Noah Braunstein

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I still have no drive insights after almost 60 days of use with this new automobile.
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Amy

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Hey Noah. I'm asking Jerry to take a look for you! There was definitely a problem for a while but he thought he'd fixed it over the weekend. 
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Jerry, Co-founder

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Hi Noah,
Your driving insights should now be appearing in the Automatic Pro app.
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Robert Novak

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Just a quick followup... my October insights appear in the Automatic Pro app already... so it looks like it's still fixed. :) 
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Amy

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Glad to hear it and thanks for letting us know, Robert!

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