how often does automatic update vehicle location on my desk computer while i'm at my office.?

  • 1
  • Question
  • Updated 2 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members.

Photo of john g

john g

  • 70 Points

Posted 2 years ago

  • 1
Photo of Amy


  • 68,970 Points 50k badge 2x thumb
Hi john. Are you talking about the Web Dashboard? If so, that is updated immediately after any connected completed trip. You can see the last known parked location of the car by clicking on the most recent trip to see the trip detail and route.  

If your car has an Automatic Pro installed, which has a 3G cellular connection, it will update after every completed trip the car takes as long as the adapter had a cellular connection during the trip and at the end of the trip, but regardless of who's driving the car or whether or not there's a phone in the car that had been setup with the adapter. If your car has a Gen 1, 2 or Lite installed, which rely on a Bluetooth connection with a phone in the car that has been setup with the adapter, the Web Dashboard will update only after a completed Bluetooth connected trip. 

The Web Dashboard does not show real time location of the car while it's in motion. This is only viewable via the mobile app and only with the Automatic Pro adapter.

This conversation is no longer open for comments or replies.