How to get rid of badge app icon notifications for DTCs when I no longer own the vehicle

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  • Updated 2 years ago
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I recently traded in my Dodge Journey MY2012 when it had battery and charging system issues which resulted in a total of 3 error codes being detected. Now the iOS app continues to display a 3 on the apps icon, since I can't clear trouble codes on the affected vehicle. However I don't want to delete the vehicle with errors either as I would lose access to my previous trips.

On a side-note: https://dashboard.automatic.com/labs/dtc_codes/index.html only shows the error code from the first low voltage occurrence and not the current 3 error codes the vehicle had before I turned it in.

Any recommendations how to get rid of the badge app icon notifications without having to delete the vehicle?
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Christoph Saalfeld

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Posted 2 years ago

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Jennifer, Alum

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Hi, Christoph! Can I have you try logging out and then back into your account?

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