I bought a car and it won't let me connect cause there is already account with this vehicle. What do I do?

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  • Updated 7 months ago
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Bobbi David

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Posted 7 months ago

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Derrick S., Official Rep

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Hi Bobbi,

I see that you have already contacted Support and they are assisting you.
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Bobbi David

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It's my sister's old car. It is her account it needs to come off of. Does she need to contact customer support
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Derrick S., Official Rep

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Hi Bobbi,

All she needs to do is disable Crash Alert and delete any fill-ups and then contact us and ask to remove the vehicle from her account.