I would really like to clear/reset my history

  • 2
  • Idea
  • Updated 3 years ago
  • Not Planned
  • (Edited)
Archived and Closed

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I would really like to be able to clear the history from my phone and start fresh. Thanks for fixing this some day.
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Eric

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  • hopeful

Posted 4 years ago

  • 2
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Amy

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Hey Eric. Thanks for the suggestion. I'm going to turn this into an Idea topic so it can be tracked by the Product Design team.
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Eric

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I see this post has had some interest of late. As for myself, Automatic turned out to be a useless application which I have uninstalled and disposed of the hardware some time ago. The company seems to have little interest in providing an application that meets the original ideas and I have given up on them implementing features that actually create value. Wish I could get my money back. Anyone want to buy a POS decice with no purpose worth having?
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CJ Siano

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He must have realized it showed where his mistress lives. (^_^)

Kidding!
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Tom, Former Employee

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Official Response
Hi everyone. A quick update on this topic: if you would like to permanently delete your past driving history, we can do a one time removal of an entire account and all associated data at the request of a customer. Just send your account deletion request to our tech support team at help@automatic.com, and be sure to send your message from the email address that's associated with your Automatic account. Thanks!
(Edited)
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Jeremy Schneider

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I think you should really provide finer granularity control to the user.  
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Tom, Former Employee

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Thanks for the feedback, Jeremy. Building the ability for customers to delete their own individual trips is something we’re considering for our future product roadmap.
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Tamas Karakai

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The idea of all or nothing really bothers me. Imagine if Facebook/Twitter did not allow deleting individual posts... I would also very much like to selectively delete trips. I realize that you would need to recalculate all the stats with those trips missing, but that should be technologically possible.
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Jeff, Alum

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Hey Tamas,

Thanks for reaching out and for chiming in.

At this time, such a feature is not planned for Automatic. However, we understand your concerns and will continue to look at how this may be something that we can implement one day. 

We appreciate your understanding.
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Eric

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Thanks for nothing.

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