Incorrect MPG being displayed (Diesel)

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  • Updated 1 week ago
Incorrect MPG being calculated (Diesel), used to work, but for the last month or so the MPG is about half of what it really is?? Weird? automatic 2nd Gen, iOS
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Marcus Ellem

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Posted 2 weeks ago

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jon

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I have exactly the same problem!  It has been working fine for over a year but changed on the 23rd of July.
I have compared similar journeys (my usual commute to work) and it started showing my MPG around half of what it was normally.

Looking through the rest of the data reported, I think the Fuel Volume Gallons figure is incorrect which will be used to calculate the MPG.

This is reporting about double what was actually used.  I wonder if there was a change made on the back end around this time?

I have a Diesel car.  Fairly certain I have the Automatic 2nd Generation (possibly 1st Gen!)

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Derrick S., Official Rep

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Hi Marcus and Jon,

Please email help@automatic.com for assistance with this. Thanks!
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Jouko Hautamäki

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Have the same issue here, also a diesel car! MPG is about half of the real number. Checked the dashboard and the date for the change was July 27 (7/26 was still ok).
(Edited)