iOS application crashing upon "driving..."

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  • Problem
  • Updated 1 year ago
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Archived and Closed

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iOS 10.3
Automatic 2.9.4
Version 1 hardware

The system has been working well for quite a while, but things changed recently. The hardware connects via bluetooth to my phone successfully. I can open the application. However, the application crashes within a second or two of the appearance of the "driving..." notification. Every time.

No trips have been logged since this behavior started. I've tried reconnecting the hardware, reinstalling the application, but nothing.

Any advice?
Photo of Ben


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Posted 1 year ago

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Photo of Amy


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Hi Ben,

This may be a Gen 1 + iOS 10.3 breaking point. Please see this post from last November. I've exported your post to our helpdesk system so a Customer Care team member can get back to you via email with some options.

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