Setup: Where do I plug in my adapter?

  • 2
  • Question
  • Updated 5 years ago
  • Answered
  • (Edited)
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members.

Photo of Automatic FAQ

Automatic FAQ, Official Rep

  • 16,348 Points 10k badge 2x thumb

Posted 5 years ago

  • 2
Photo of Automatic FAQ

Automatic FAQ, Official Rep

  • 16,348 Points 10k badge 2x thumb
First, please do not plug the adapter in until instructed to do so in the Setup process in the app. 

When the app instructs you to plug the adapter in, you'll insert it firmly into your car's Onboard Diagnostics Port (OBD-II Port). The location of this port depends on the car, but it's usually below the steering wheel, right around the foot pedals. During setup, the Automatic app helps you find the OBD Port and guides you through the process. If you need more help finding the port please consult this website. 

Note that the location of the OBD-II port varies from car to car, and unfortunately, the adapter sticks out or is in an inconvenient location in some cars. The OBD mandate only requires manufacturers to place the port within 24 inches from the steering wheel and within that, manufacturers can put it wherever they want. Usually, the port is located somewhere around the steering wheel or under the dash, but sometimes it is in a very inconvenient location. We don't have knowledge of where exactly the port is on all cars and this is not a consideration in our Car Compatibility database which refers only to the technical functionality between our product and each year/make/model of car. 

Some folks use an extension cable to alleviate this issue, but keep in mind that using these accessories is not officially supported. Using a cable extension may also impact the performance of Crash Alert.
(Edited)

This conversation is no longer open for comments or replies.