Liberty Mutual RightTrack and Automatic

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I am signing up for the RightTrack program from Liberty Mutual to reduce my auto insurance premium and there seems to be some sort of integration between RightTrack and Automatic although I cannot find much in Automatic's website.

Does anyone know if I can use my existing Automatic Pro for the RightTrack program?
If I use the adapter from Liberty Mutual, will I no longer be able to use the Automatic device? The folks over at Liberty Mutual didn't seem to know.

Thanks.
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Mario E Caballero

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Posted 1 year ago

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Amit Bakshi

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I spoke with Liberty Mutual over the weekend with a similar question.  It turns out they don't give you an Automatic - they just loan you one for 3 months, to collect data on your driving patterns, and then collect it back from you.  So, maybe you can use theirs for that period and then go back to using yours.  
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Mario E Caballero

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Oh, interesting. They didn't tell me I had to send it back...

I saw this and thought it was the same adapter...
(Edited)
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David Bradford

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you can use your liberty mutual right track device and your automatic device at the same time with an obd2 y-cable.  
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Amy

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Regarding using a splitter for two different adaptors -- this is highly discouraged as we know our product won't work properly under those conditions and there's no telling what kind of crazy state you could send your car into. Please see this FAQ: Can I use an OBD-II device splitter?

There are a few insurances companies that use the Automatic adapter and an enhanced version of our app to power their programs for their customers. In some cases, it's a time-bound program and in others it's ongoing. For instance, if you enroll in the RightTrack program with Liberty Mutual that uses our Gen 2 adapter and an app, the discount determination period is 3 months but you can keep the adapter and continue to drive with it after that. However, if you don't have a compatible smartphone and enroll in their program that uses a non-smartphone adapter that does not accompany an app you do need to return it after 3 months. There are no additional features with that one besides calculating that initial discount at the end of 3 months.  The new program American Family is offering in some states that uses our adapter & custom app is ongoing.

You'd need to contact your insurance company to see if they offer a program in your state that uses our adapter and custom app. 
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Mario E Caballero

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Amy, thank you for your reply.

Like I mentioned, when I spoke with Liberty Mutual on the phone, they had no idea what Automatic was hence I came over to the Automatic side to see if there was any information about the Liberty Mutual integration.

Since I already have an Automatic Pro, can I start using RightTrack or do I need to wait to get "their" adapter? If I get to keep it as you mentioned, I will have an extra adapter as I'm already an Automatic customer...
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Amy

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Hi Mario. Liberty Mutual only uses our adapter in a couple of states. Employees of the company that don't work in those states and aren't trained on this particular program are unlikely to know who we are. Unfortunately, I can't help you beyond this information. We don't provide any support for program sign-up. We only provide product support for technical issues and questions once a Liberty Mutual customer is in the program. And at that point support is only via email. We don't use this community to provide support for any of the enterprise programs that use our products. 

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