License+: What happens when the student shares a car with other family members?

  • 1
  • Question
  • Updated 3 years ago
  • Answered
  • (Edited)
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members.

 
Photo of Automatic FAQ

Automatic FAQ, Official Rep

  • 16,398 Points 10k badge 2x thumb

Posted 3 years ago

  • 1
Photo of Automatic FAQ

Automatic FAQ, Official Rep

  • 16,398 Points 10k badge 2x thumb
If the student using the License+ program shares their car with other drivers, the trips those drivers take in the car may show up in the student's account*. This means the student will log hours and miles that they didn't actually drive. And, they'll potentially have their score dinged if the other driver triggered any "hard events". How can this be avoided? There's not a perfect solution for this yet but there are a couple things you can do to ensure that the trips the student logs in License+ are only their trips:

  • All other drivers of the car can download the Automatic Classic app and create their own accounts. Then, when they use the car those trips will get logged to their account. If you go with this option, be sure to read this FAQ on how sharing a car with multiple drivers works with Automatic. This requires all other drivers of the car to make sure that it logs trips while they're driving, otherwise trips will appear in the student's account.
OR

  • When other drivers drive the car, they could simply unplug the adapter. This is the easiest solution, but the student will need to ensure the adapter is plugged back in before they drive the car. 

*This is due to the fact that the adapter stores up to 8 hours of driving data on it for the past 28 days. We designed some storage into the adapter in the event a user forgets to bring their phone with them on a drive or if the adapter and phone don't connect for a drive. Once a phone and adapter do connect and you do take a drive, any stored data will download to the app along with that most recent connected drive.
(Edited)

This conversation is no longer open for comments or replies.