Location does not show up in app when driving

  • 2
  • Problem
  • Updated 6 months ago
When car is driving, the map in the app on iPhone no longer shows location. Once the car is parked, the path of the trip will be shown. Car is using adapter Pro.
Photo of Tim Spyers

Tim Spyers

  • 82 Points 75 badge 2x thumb
  • frustrated

Posted 6 months ago

  • 2
Photo of Lynn Bennett

Lynn Bennett

  • 60 Points
The support team has responded to this issue affecting iOS users on the latest version. See their official response here in this blog:https://community.automatic.com/automatic/topics/everything-was-awesome-until-today-the-map-doesnt-work-on-my-app-y-cant-see-my-car-everythin-is-working 
Photo of Derrick S.

Derrick S., Official Rep

  • 6,084 Points 5k badge 2x thumb
This has been resolved, please update to app version 3.9.7. Thank you for your patience!