Location Reported in Wrong Town

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  • Updated 3 years ago
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Automatic is reporting my car's/trip location correctly on a map, but the town is wrong (VERY wrong). Is there a way I can report the error?
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Kenny Lee

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Posted 3 years ago

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Tom, Former Employee

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Hi Kenny! The easiest way to report incorrect trip start/end points is to tap on the "Report a Problem" button within the app. Do you know the approximate date and time of the trip in which this occurred? Once you pass this information along, I will send your post to tech support, and the can review your trip data in more detail.
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ctas chehovich

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good afternoon. you could help me deal with your device?
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Tom, Former Employee

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Hi there! I'm going to fork your post into a new topic, so we can keep of this issue separately.

Please reference the new conversation here: Need help with the device

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