Log in error

  • 5
  • Problem
  • Updated 8 months ago
Anytime I try to log into the license + app it gives me an error. I'm useing it on iOS and the newest version of the app
Photo of Elyse Winnie

Elyse Winnie

  • 110 Points 100 badge 2x thumb
  • frustrated

Posted 9 months ago

  • 5
Photo of Derrick S.

Derrick S., Official Rep

  • 6,704 Points 5k badge 2x thumb
Hi Elyse,

Please send an email to help@automatic.com for assistance with this issue.
Photo of Beth Ann Carder

Beth Ann Carder

  • 64 Points
Email sent as my son is having the same issue.
Photo of windracer

windracer

  • 2,110 Points 2k badge 2x thumb
Same problem here: 403 forbidden trying to log into License+.
Photo of windracer

windracer

  • 2,110 Points 2k badge 2x thumb
Heard back from Violet with customer support. They are apparently working on a fix and expect it to go out before the end of this week.
Photo of windracer

windracer

  • 2,110 Points 2k badge 2x thumb
v1.4 of License+ release today resolved the issue.
Photo of Derrick S.

Derrick S., Official Rep

  • 6,704 Points 5k badge 2x thumb
Awesome! (again)