Is it possible to log trips without turning car off? Say, for example, when I valet park my car.

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If I use valet parking, I don't turn off the car. How can I tell automatic to log the trip?
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Navarro Parker

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Posted 5 years ago

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Nicole, Former Employee

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Hi Navarro,

Thanks for writing in.

Just to clarify, I believe you are saying that you would like the ability to manually end a trip when handing your car over to a valet; in order to prevent the valet's driving from showing up on the app? Please correct me if I am mistaken.

At this time, this feature is not available in the app. We use ignition on and off in the car to detect the start and end of trips.

I'm going to change this topic to an Idea instead of a Question so that we can gauge our users' interest in this feature.

Thanks,
Nicole
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Lee Kro

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Thanks Nicole. I also frequently use valet service and need a way to end the trip manually. If I disconnect bluetooth will the trip still end and log onto my dashboard?
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Tom, Former Employee

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Hi Lee. Be sure to review Jerry's post below for more info on how trips are logged in this scenario.
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CJ Siano

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It might be a neat feature to log a trip when Bluetooth is lost/reestablished as a means to determine when the 'owner' is in control.

By marking the report in the app in some way to reflect those 'trips' where the Bluetooth wasn't present, tracking the actions of a valet, or other user would be easier.

I like this idea.
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Navarro Parker

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Christopher has a good idea with the Bluetooth range. Because I'd still like to log what the valet is doing while in my car (make sure there are no joyrides -- maybe I've watched Ferris Bueller too many times!).

But I usually don't turn off my car when I hand it off my car to a valet. The only way to manually log a trip is for me to turn off the car. And then I guess turn it back on to log what the valet is doing?
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Amy

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If I'm understanding you correctly, Navarro, this is actually two different feature requests:

1. Manually end a trip or detect the end of a trip by a means other than "ignition off".

2. Show your car's route or miles driven when someone else (w/out an app that is synced to your Link) has driven your car. (We don't currently do this). Would you care to add this second one as a separate "Idea" topic so it can be tracked as such?
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Jerry, Co-founder

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Hi Navarro,  

I just want to add on to Amy's comment.

At this time a trip will end after ignition off is detected or bluetooth connection is lost.  However, if bluetooth connection is lost while the car is driving (imagine the valet speeding away after you've dropped it off), then a trip won't be generated right away.  You'll have to go back to the car again, and take another trip, and in that case, the valet's driving will be attached to your driving (the phone will assume that the bluetooth disconnection is our software's fault, rather than the real-life valet scenario you described) .  

If the bluetooth connection is lost while the car is not driving away, then your trip will be generated, but then you won't see your valet's driving because your phone will not have paired with the link for the duration of the trip.

When your valet comes back to you, if he/she doesn't stop the car's engine before turning over the car to you, their driving will be attached to your driving (again, the phone will assume that the delayed bluetooth disconnection is our software's fault) and shown as 1 trip.

I know, lots of information to take in here, but the summary is we haven't designed Automatic to accurately generate trips for this use case and "fallback" algorithms will be used to generate trips.  We're looking into a better way to solve this problem.

Jerry
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Alex Golden

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Perhaps you could end a trip when the vehicle is placed in park?  
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Tom, Former Employee

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Hi Alex. Whether your vehicle is parked or not isn’t a piece of data that is available via the OBD-II port. This is why the app currently uses ignition on and off to detect the beginning and end of a trip.

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