Love the packaging!

  • 2
  • Praise
  • Updated 3 years ago
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Hey guys, I recently received my Automatic and was pleasantly surprised to find out that the protective shell around the device is intended to be kept and used as a travel cup! What a great idea - kudos to whomever came up with that! :)
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Stephen Lee

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Posted 3 years ago

  • 2
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Tom, Former Employee

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We put a lot of thought into our new packaging, so your praise is greatly appreciated, Stephen!

If you have any questions or run into any problems, be sure to let us know.
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Amy

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Huzzah! So glad you like it, Stephen! We wanted to make the packaging as waste-free as possible. We all love our Automatic cups here at the office. :)
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Miguel Palacios

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While it may be very environmentally friendly packing, pulling the actual device out of the cup was very frustrating. Maybe mine was stuck particularly hard in it.
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Jonathan, Alum

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Hi everyone,

Thanks for the feedback on Automatic's packaging. We're constantly working to improve every inch of our product, and appreciate your detailed comments.
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Tom, Former Employee

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Hi Joseph. Were you able to successfully retrieve your adapter from the cup? Here's a link to an FAQ that has a how-to video and tips. If you accidentally damage the cup or the adapter when attempting to remove it, be sure to email our support team at support@automatic.com.
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Miguel Palacios

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Message sent! I scratched my cup :(
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Joseph Boschert

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Yes, I finally used a needle-nosed pliers to finally get it out.  Hopefully you're working to get the issue resolved.  Thanks for checking in.
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Tom, Former Employee

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We're definitely working to resolve these unboxing issues for future production runs, and thanks for following up!

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