Manually adding my VIN

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  • Updated 3 months ago
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I ordered another automatic for my RV and discovered it isn't on the official support list. I spoke with someone that has a similar RV and they had the same issue I am having when trying to activate it. Automatic support manually added his vin and it works great for him. I realize that all the features may not work, but that is ok for me. I just need basic tracking. Can I do the same and get my VIN manually added? My VIN is 5B4MPA76153411344
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Gerry Regnier

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Posted 3 months ago

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Derrick S., Official Rep

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Hi Gerry,

Unfortunately we are no longer able to bypass VINs in the system. If your vehicle isn't listed as being supported, you should not use the Automatic adapter. 
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Gerry Regnier

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Hi Derrick.

The problem is that I have already have 4 Automatic adapters in use. To switch platforms now would mean I would loose my past investment and would have to invest in a different platform. Is there a possible exception consideration for a loyal and invested customer?
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Derrick S., Official Rep

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Hi Gerry,

While we absolutely appreciate you as a customer, unfortunately we aren't able to add the VINs of vehicles that aren't supported. 

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