Manually adjust journeys

  • 1
  • Question
  • Updated 2 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members.

If Automatic hasn't plotted my journey correctly is there any way to manually adjust it?
Photo of Kyler Phillips

Kyler Phillips

  • 100 Points 100 badge 2x thumb

Posted 2 years ago

  • 1
Photo of Jeff

Jeff, Alum

  • 14,146 Points 10k badge 2x thumb
Hey Kyler,

Thanks for reaching out.

At this time, it isn't possible to manually add trips into Automatic. All trips are required to be recorded by the Automatic adapter and uploaded to Automatic through syncing with your phone.
Photo of Kyler Phillips

Kyler Phillips

  • 100 Points 100 badge 2x thumb
Great, just to check also then Jeff - is there any way to adjust a journey if Automatic has incorrectly plotted the journey?
Photo of Jeff

Jeff, Alum

  • 14,146 Points 10k badge 2x thumb
Adjusting routes isn't currently a feature. If you are seeing drastic route mistakes, please contact help@automatic.com so our tech support team can take a look. Otherwise, route imperfections is a known issue due to GPS plotting but we are working to make it accommodate better to roads.

This conversation is no longer open for comments or replies.