Map not tracking route properly

  • 1
  • Question
  • Updated 2 weeks ago
When I use my Automatic adapter (Gen 1) My route is not properly recorded. It just makes a straight line between the starting point and the ending point. I have submitted an issue from the app but I have not heard any response. This is frustrating to me.
Photo of Heath Goolsby

Heath Goolsby

  • 80 Points 75 badge 2x thumb
  • Frustrated

Posted 2 weeks ago

  • 1
Photo of Derrick S.

Derrick S., Official Rep

  • 7,654 Points 5k badge 2x thumb
Hi Heath,

It looks like you are sending a bug report, which aren't monitored, unfortunately. Please email Tech Support: help@automatic.com. Thanks!
Photo of Heath Goolsby

Heath Goolsby

  • 80 Points 75 badge 2x thumb
Derrick, thank you for pointing me in the right direction.