New phone connection problems

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  • Updated 11 months ago
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My Automatic device will not start with my new phone. I can pair in fine with my S7 but no connection is made and no driving data shows up. It worked fine with my Samsung S5, and I have the classic app installed on both phones.
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R M

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Posted 11 months ago

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Jim Bruer

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I had the same issue with my S7. I contacted support. They sent me at no cost a revised adapter. Since receiving it, it's worked flawlessly.
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R M

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Thanks Jim! I appreciate your reply. I will contact them.

Randy
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Amy

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Hi RM - someone will be responding to your email today.

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