No data for 18 months?

  • 1
  • Problem
  • Updated 2 weeks ago
Been using Automatic for a while! Each time I park, I hear the "bum bum" sound from my phone, telling me the car was parked, etc. I just looked at the app and saw NO activity since January of 2017. I tried to log in to my account on the web and it gave me "unknown error", so I reset the password and still see no data. I would like to look at my driving history to evaluate the feasibility of leasing a vehicle. Where did my data go?
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Ann Marie Switzer

  • 70 Points

Posted 2 weeks ago

  • 1
Photo of Derrick S.

Derrick S., Official Rep

  • 8,044 Points 5k badge 2x thumb
HI Ann Marie,

Please email us so we can take a look at your account, support@automatic.com. Thanks!