No trips synced in three weeks of use

  • 1
  • Question
  • Updated 1 year ago
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members.

Hello,

I've had the Automatic Pro for several weeks now. The adaptor says it's synced, I have GPS, bluetooth and data on when I'm driving, and yet not once have I had a trip recorded. Not sure what else it is I'm supposed to be doing.
Photo of kaniza

kaniza

  • 70 Points
  • frustrated

Posted 1 year ago

  • 1
Photo of Amy

Amy

  • 68,970 Points 50k badge 2x thumb
Hi Kaniza. That doesn't sound right! I'm exporting your post to our help desk system so Tech Support can assist you directly as they'll need to pull up your account to see what's going on. They'll be reaching out to you via email so please keep your eye out for an email from support@automatic.com or help@automatic.com.

This conversation is no longer open for comments or replies.