Not logging data

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  • Problem
  • Updated 8 months ago
My iPhone connects to device, the app shows that I'm driving, indicates that it's calculating the latest trip, etc, but hasn't logged any trip data in the app since 6/1/17. Please help. Number on device is U3E-5NM
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Joseph Bianco

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Posted 8 months ago

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Derrick S., Official Rep

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Hi Joseph,

I am going to export this to Tech Support, be on the look out for an email from