Not logging data

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  • Updated 10 months ago
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My iPhone connects to device, the app shows that I'm driving, indicates that it's calculating the latest trip, etc, but hasn't logged any trip data in the app since 6/1/17. Please help. Number on device is U3E-5NM
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Joseph Bianco

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Posted 10 months ago

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Derrick S., Official Rep

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Hi Joseph,

I am going to export this to Tech Support, be on the look out for an email from help@automatic.com.

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