Not receiving events / simulations not working

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  • Problem
  • Updated 8 months ago
Hello, I have an automatic pro hooked into my car that I am trying to integrate into some smart-home systems using a tool called Home Assistant. This took connects to Automatic via websockets to receive events, but I'm finding it appears those events are never sent from the Automatic side.

For example, I can simulate an event (another problem is only the trip:finished event actually works in the Automatic Developer portal for my app) and see it on my end correctly but I have not actually received any events from the device when my wife drives the car.

Help?
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John Coggeshall

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Posted 8 months ago

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Derrick S., Official Rep

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Hi John,

Please contact developer@automatic.com for assistance.