Not Working for the Entire Day

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  • Updated 2 months ago
I just got Automatic Pro two days ago. On the 1st day, everything seemed to work fine. On the 2nd day, even after the car had left, it still showed parked and no new trip info. This went on for the entire day, until the car returned. Then it showed car parked with all the missing trips, when I saw the car myself:-)
BTW, the car went to major highways and company buildings in San Jose. So there should be no problem getting 3G.
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Brian Lou

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  • very frustrated.

Posted 2 months ago

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Derrick S., Official Rep

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Hi Brian,

Please email Tech Support for assistance: help@automatic.com. Thanks!
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Brian Lou

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This reply was created from a merged topic originally titled New Automatic Not Working.

It still showed parked even thought the car has left. It only regained connection after car has returned. The car went to major highways and offices in the center of San Jose so there should be plenty of 3G coverage.